1.  Organizations can be defined in TWO ways. The technical definitions and behavior definition.  Clearly discuss these TWO definitions 2. Managers are using IT as a tool to provide effective customer services, analyse market opportunities and manage production & manufacturing operations. Explain the following applications in the way they impact upon the individual functional unit & organization as a whole in the following ways;   ii.  Effectiveness application   iii.  Efficiency application                               iii. Transformation application

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