Each chapter in Professionalism in Health Care: A Primer for Career Success presents a Case Study following the career of Carla, a medical assistant. Reread each of the six Case Studies and write a short (two to three pages) summary of Carla’s growth as medical assistant. Included in your summary should be a critique of the Case Studies for both accuracy and effectiveness. In your summary/critique, also comment on the impact unprofessional behaviors have on communication, group dynamic, morale, and patient outcomes.
Critical Decision Making for Providers.
Question: View the scenario called “Critical Decision Making for Providers” found in the Allied Health Community media (http://lc.gcumedia.com/hlt307v/allied-health-community/allied-health-community-v1.1.html)
In a 750-1,200 word paper, describe the scenario involving Mike, the lab technician, and answer the following questions:
What were the consequences of a failure to report?
What impact did his decision have on patient safety, on the risk for litigation, on the organization’s quality metrics, and on the workload of other hospital departments?
As Mike’s manager, what will you do to address the issue with him and ensure other staff members do not repeat the same mistakes?
A minimum of three academic references from credible sources are required for this assignment.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center.
This assignment uses a grading rubric. Instructors will be using the rubric to grade the assignment; therefore, students should review the rubric prior to beginning the assignment to become familiar with the assignment criteria and expectations for successful completion of the assignment.
You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center. Only Word documents can be submitted to Turnitin.
Less Than Satisfactory 72-75%
20.0 %Scenario Description
Description of scenario is not provided.
Description of scenario is provided but is incomplete.
Description of scenario is provided.
Description of scenario is clear and accurate.
Description of scenario is clear, accurate and comprehensive.
60.0 %Discussion of Impact and Consequences of Failure to Report
Discussion of the failure to report is not provided.
Discussion of issues, their impact on the organization, and consequences is provided but is incomplete.
Discussion of issues includes a brief description of organizational impact and consequences.
Description of issues includes detailed information regarding organizational impact and consequences.
Comprehensive and compelling discussion regarding the failure to report includes consequences with recommendations to address the issue with employees.
15.0 %Organization and Effectiveness
5.0 %Thesis Development and Purpose
Paper lacks any discernible overall purpose or organizing claim.
Thesis and/or main claim are insufficiently developed and/or vague; purpose is not clear.
Thesis and/or main claim are apparent and appropriate to purpose.
Thesis and/or main claim are clear and forecast the development of the paper. It is descriptive and reflective of the arguments and appropriate to the purpose.
Thesis and/or main claim are comprehensive; contained within the thesis is the essence of the paper. Thesis statement makes the purpose of the paper clear.
5.0 %Paragraph Development and Transitions
Paragraphs and transitions consistently lack unity and coherence. No apparent connections between paragraphs are established. Transitions are inappropriate to purpose and scope. Organization is disjointed.
Some paragraphs and transitions may lack logical progression of ideas, unity, coherence, and/or cohesiveness. Some degree of organization is evident.
Paragraphs are generally competent, but ideas may show some inconsistency in organization and/or in their relationships to each other.
A logical progression of ideas between paragraphs is apparent. Paragraphs exhibit a unity, coherence, and cohesiveness. Topic sentences and concluding remarks are appropriate to purpose.
There is a sophisticated construction of paragraphs and transitions. Ideas progress and relate to each other. Paragraph and transition construction guide the reader. Paragraph structure is seamless.
5.0 %Mechanics of Writing (includes spelling, punctuation, grammar, language use)
Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice and/or sentence construction are used.
Frequent and repetitive mechanical errors distract the reader. Inconsistencies in language choice (register), sentence structure, and/or word choice are present.
Some mechanical errors or typos are present, but are not overly distracting to the reader. Correct sentence structure and audience-appropriate language are used.
Prose is largely free of mechanical errors, although a few may be present. A variety of sentence structures and effective figures of speech are used.
Writer is clearly in command of standard, written, academic English.
2.0 %Paper Format (Use of appropriate style for the major and assignment)
Template is not used appropriately or documentation format is rarely followed correctly.
Template is used, but some elements are missing or mistaken; lack of control with formatting is apparent.
Template is used, and formatting is correct, although some minor errors may be present.
Template is fully used; There are virtually no errors in formatting style.
All format elements are correct.
3.0 %Research Citations (In-text citations for paraphrasing and direct quotes, and reference page listing and formatting, as appropriate to assignment)
No reference page is included. No citations are used.
Reference page is present. Citations are inconsistently used.
Reference page is included and lists sources used in the paper. Sources are appropriately documented, although some errors may be present.
Reference page is present and fully inclusive of all cited sources. Documentation is appropriate and style is usually correct.
In-text citations and a reference page are complete. The documentation of cited sources is free of error.
Evaluate the presence and effects of alteration in the homeostatic state secondary to gender, genetic, ethnic and temporal variables
Select one of the case studies below, and include in your discussion an evaluation of the presence and effects of alteration in the homeostatic state secondary to gender, genetic, ethnic, and temporal variables.
- Make sure all of the topics in the case study have been addressed.
- Cite at least three sources; journal articles, textbooks or evidenced-based websites to support the content.
- All sources must be within 5 years.
- Do not use .com, Wikipedia, or up-to-date, etc., for your sources.
- 4 pages APA not including Title page and reference page
Case Study 1
Structure and Function of the Respiratory System
Brad is 45 years old and has been working as a coal cutter in a mine for the last 25 years. He likes the job because it pays well and the same mine had employed his father. Like many of his colleagues, Brad has had problems with a chronic cough. He has avoided his annual checkups for fear that he will be told he has “black lung,” or coal worker’s pneumoconiosis. The disease causes fibrosis, decreased diffusing capacity, and permanent small airway dilation. In later stages, pulmonary capillaries, alveoli, and airways are destroyed.
- How can the disease described above create a mismatch between ventilation and perfusion? Use your understanding of alveolar dead space and physiologic shunt to explain your answer.
- Individuals with chronic obstructive pulmonary disease have more difficulty exhaling than inhaling. Why is this so?
- In general terms, what mechanisms in lung disease can affect diffusing capacity across alveolar membranes? Use the Fick law to explain your answer.
Case Study 2
Respiratory Tract Infections, Neoplasms, and Childhood Disorders
Patricia was called at work by a woman at the local daycare center. She told Patricia to come and pick up her son because he was not feeling well. Her son, three-and-a-half-year-old Marshall, had been feeling tired and achy when he woke up. While at daycare, his cheeks had become red and he was warm to touch. He did not want to play with his friends, and by the time Patricia arrived, he was crying. Later that afternoon, Marshall’s condition worsened. He had fever, chills, a sore throat, runny nose, and a dry hacking cough. Suspecting Marshall had influenza, Patricia wrapped him up and took him to the community health care clinic.
- Why did Marshall’s presentation lead Patricia to think he had influenza and not a cold? Why is it important to medically evaluate and diagnose a potential influenza infection?
- Describe the pathophysiology of the influenza virus. Outline the properties of influenza A antigens that allow them to exert their effects in the host.
- Marshall may be at risk at contracting secondary bacterial pneumonia. Why is this so? Explain why cyanosis may be a feature associated with pneumonia.
- What is utilization and case management?
- How is this related to managed care and quality care and control issues?
- How does APNP clinical expertise and patient management skills provide a foundation for utilization and case management?
- Provide an example of how case management improves patient care outcomes. Use an EBP research article to support your case. Provide detailed examples.
Students are expected to:
- Post an initial substantive response of 200-250 words to each
- Please be sure to validate your opinions and ideas with citations and references in APA format.
This paper will be written using APA style and format. There are three components and the length of the paper is to be 5-6 pages, not including the required title and reference pages. This assignment involves interviewing an elderly adult to determine their pain and pain perception, as well as completing a comprehensive home fall assessment.
Part I. You are to interview either an older adult male or female over the age of 65. In order to preserve confidentiality, identify them as “O.M.” or “O.F.” and include their age and ethnicity. Describe their living situation (i.e., home alone, home with family members, home with assistance, etc.), and describe the type of dwelling they reside in and in what kind of environment (i.e., rural 2 story, urban apartment, etc.).
Part II. Interview the older adult using the specific interview questions provided below. Summarize the results in a narrative format (not a Q&A format), and also address the “student reflection” part of the assignment in the same section, using the appropriate headings.
Part III. Complete a home assessment related to basic standards for the older adult’s environment.
Perform a home assessment of the elderly persons’ home, using the HSSAT as a guide.
Write a brief narrative related to your findings and a plan of deficiencies and standards based on your findings with possible solutions for an older adult with normal changes (i.e., intrinsic risks such as sight, hearing, etc) in aging.
Select two clients you observed or counseled this week during a group therapy session for children and adolescents. Then, address in your Practicum Journal the following:
Describe each client (without violating HIPAA regulations), and identify any pertinent history or medical information, including prescribed medications.
Using the DSM-5, explain and justify your diagnosis for each client.
Explain any legal and/or ethical implications related to counseling each client.
Support your approach with evidence-based literature.
You are assuming the role of the project manager for a company called SuperPacks to provide a new backpack product with a built-in refrigeration pouch and radio module. Your customer for this project is the U.S. Army, Ground Forces and Special Operations. As the project manager for your team, you will be submitting to your manager a project management report.
Instructions project management report. 2 page minimum
Memo to Staff
For this assignment you will be writing a professional memo to your company executive staff using the Project Memo Template addressing the following points:
- Name of the company (You are NOT choosing a new company; you MUST use the information in the introduction above. You are just naming the company with the information from the introduction as your guidelines).
- Provide an introduction to the program based on the project overview.
- As the program manager, what is your initial assessment of the program?
- What do you believe your first action as the program manager may be with this project?
- List your initial concerns with the program.
- Provided a risk assessment for the project using clear examples.
- Write a conclusion to your memo.
In a global business environment where organizations can no longer rely on traditional factors that historically lead to a competitive advantage such as access to proprietary technology, exclusive rights to raw materials, or proximity to customers and markets, many organizations have re-structured to capitalize on new success factors. In the United States that has resulted in a shift in many cases from product or service-based businesses to knowledge-based businesses (OECD, 1996; Powell & Snellman, 2004). Powell & Snellman (2004) define the key components of a knowledge economy as. .a greater reliance on intellectual capabilities than on physical inputs or natural resources.” (p. 201). This case presents the challenges facing an organization as it transitions from its traditional business model to one that incorporates greater reliance on the knowledge of its workforce. The focus of this case is on the role of the organizational behavioral system in facilitating a successful transition to the new corporate strategy.
The Case Scenario
The Delta Pacific Company (DPC) has a long history of success. The company has been at the fore front in the development of information technology since the 1970s and led the market in technology development, manufacturing and sales throughout the 1980s to the mid-1990s. DPC was a success story. They consistently met or exceeded their profit targets, successfully integrated new technology into their products, and they were considered one of the best employers in the country. With generous benefit packages, a high quality of work life, industry leading salaries, and a corporate culture that considered its employees to be part of a family, potential employees were lined up for opportunities to join DPC.
However, with the advent of globalization, freer trade, and low cost overseas labor, DPC found itself slowly losing market share for its primary product: computer hardware. DPC had prided itself on producing and selling the best products and training its sales force to develop long term relationships with clients that brought them back year in and year out for DPC’s technology. Along with hardware, DPC also sold service contracts and training classes for the end users of their products. By the late 1990s it became clear to the leadership at DPC that they could no longer compete with less expensive products being produced overseas. At one time they could sell their higher priced goods on the premise that they were of higher quality, but that was no longer the case. Foreign-made products were now being produced to match or even surpass the quality standards set by DPC. However, conversations between sales representatives and their clients did indicate one thing: the clients valued the personal interaction they had with the sales reps and the personalized advice that they could provide to their clients to help them to reach their goals. DPC recognized that they needed to make a change and they believed they had a new vision for their company.
As they entered the 21st century DPC moved away from hardware solutions to business challenges and shifted instead towards knowledge-based solutions. Rather than selling equipment, DPC began to market the extensive knowledge of their workforce. DPC would no longer sell the equipment; they would instead provide integrated knowledge-based solutions to information management problems. Essentially they would become a consulting firm that would assist their clients to set up systems that would facilitate information management. But now their solutions would go beyond hardware and encompass software, organizational design, data collection management, work flow and overall information management re-engineering. Sales reps underwent significant training to prepare them for their new roles. However, the redesigned jobs were not a good fit for all of the sales reps. some moved on to other types of positions within the company, but others left to pursue opportunities elsewhere.
As expected, profitability declined during the initial introduction of this new organization mission as employees became accustomed to their new roles. Due to the time taken to train employees, they were spending less time in the field with their clients generating revenue and more time in the classroom being oriented to their new roles. However, the decline persisted much longer than anticipated and the company’s leadership team, board of directors and the shareholders were growing impatient with the slow returns. It became increasingly apparent that while the training, resources, and equipment were in place, significant changes in the organizational behavior system at DPC were necessary to ensure long term success.
Below is the scenario for the course project assignment. You are assuming the role of the project manager for a company (you select the name) to provide a new product (Backpack with built in refrigerated pouch and radio module) to a customer (U.S. Army, Ground Forces and Special Operations).
Your company was recently awarded a delivery contract on a new product (see below). You were newly hired by the company; you will assume the role as the assigned program manager overseeing the design, development, production and delivery of the new product. The details below provide a summary to the course project:
· Company type (name your company): A small defense contractor located in the United States of America
· Company size (employees): 100
· Product: Backpack with built in refrigerated pouch and radio module
· Awarded quantity: 200 units (100 assigned to Ground Forces / 100 assigned to Special Operations)
· Program Budget: Proposed award: $1,500,000
· Customer: U.S. Army, Ground Forces and Special Operations
· Award date: September 1, 2015
· Completion date: March 1, 2017
· Delivery schedule: 100 units 12mths ARO (after receipt of order). 50 units every 3 months after first delivery
· Milestone Schedule:
· First delivery: September 1
· Second delivery: December 1
· Last delivery: March 1
· First milestone payment (from customer): October 30
· Second Milestone payment: January 30
· Final Milestone payment: May 30
· Initial Program review (at the customer’s site): November 16
· Subsequent Program reviews: 6 months after the initial review
Expected Result from Senior Management:
· On-time delivery for the three stated product deliverables
· Desire to complete the total program under the stated budget of $1,500,000
· All milestones accomplished by due dates listed
· Supplemental (follow-on) contract for future additional units (backpacks)
This assignment started and was discussed in class in small groups. Based on the
clinical case provided in class, develop a teaching/coaching plan that includes the
following information. The submission is an individual assignment. You may
use any books or other resources or references to complete this assignment. Use
APA Editorial Format for all citations and references.
- List the goal for this teaching/coaching plan
- Describe three teaching resources
- Identify the teaching strategies that can be used
- List the specific instructions that may be needed regarding her medication and what adverse reactions to be aware of/and what to do
- Identify two factors that may negatively influence adherence to the medication and how they can be overcome
- Describe how to include the family
- Provide information on how and when she should seek support and help
In this Assignment, you will review existing research focused on the application of clinical systems. After reviewing, you will summarize your findings.
- Review the Resources and reflect on the impact of clinical systems on outcomes and efficiencies within the context of nursing practice and healthcare delivery.
- Conduct a search for recent (within the last 5 years) research focused on the application of clinical systems. The research should provide evidence to support the use of one type of clinical system to improve outcomes and/or efficiencies, such as “the use of personal health records or portals to support patients newly diagnosed with diabetes.”
- Identify and select 5 peer-reviewed articles from your research.
The Assignment: (4-5 pages)
In a 4- to 5-page paper, synthesize the peer-reviewed research you reviewed. Be sure to address the following:
- Identify the 5 peer-reviewed articles you reviewed, citing each in APA format.
- Summarize each study, explaining the improvement to outcomes, efficiencies, and lessons learned from the application of the clinical system each peer-reviewed article described. Be specific and provide examples.
In a 2- to 3-page paper, create an interview transcript of your responses to the following interview questions:
1. Tell us about a healthcare program, within your practice. What are the costs and projected outcomes of this program?
2. Who is your target population?
3. What is the role of the nurse in providing input for the design of this healthcare program? Can you provide examples?
4. What is your role as an advocate for your target population for this healthcare program? Do you have input into design decisions? How else do you impact design?
5. What is the role of the nurse in healthcare program implementation? How does this role vary between design and implementation of healthcare programs? Can you provide examples?